(A talk given at London Continuous Delivery meetup group, Sept 2017 – Continuous Delivery and HumanOps – meetup.com/London-Continuous-Delivery/events/240796830/)

A large focus of DevOps culture has been on embracing automation in order to offload repetitive tasks from Smart People™ to our robot overlords *COUGH* I mean helpers, which can help lower business costs.

But what if we focus not just on the bottom line and KPIs, but people themselves?

With some care and thought for the frustrations and cognitive issues that devs, ops and business folk encounter regularly you’ll not only make everyone happier, but in turn improve business performance.

Expect an overview and case-studies of:

Common operations tools, and across software engineering

Common operations tools, and across software engineering

Infrastructure patterns for deployments

On call rotation and postmortems

Speaker Bio:

Wes is a polyglot developer with nearly two decades of experience programming large scale networked applications and release engineering.